Thank you for shopping with us! We strive to provide fast, reliable, and affordable shipping for all of our customers. Please review the details of our shipping policy below.

1. Processing Time

  • All standard orders are processed within 1–2 business days after payment is received.

  • Custom or bulk orders may take additional time depending on design and production requirements. We will notify you by email if extra processing time is needed.

2. Shipping Methods

We primarily ship using UPS to ensure safe and reliable delivery. At checkout, you can choose from:

  • UPS Ground: 1–5 business days depending on destination

  • UPS 2nd Day Air: 2 business days

  • UPS Next Day Air: 1 business day (overnight)

💡 Shipping costs will be calculated and displayed at checkout based on your location, package weight, and shipping method.

3. Local Pickup (San Francisco Bay Area)

We also offer free Local Pickup for customers located in the San Francisco Bay Area.

  • Pickup Address: [Insert Your Pickup Address]

  • Pickup Hours: [Insert Days & Times, e.g., Monday–Friday, 10am–5pm]

  • You will receive an email confirmation once your order is ready for pickup.

4. Shipment Confirmation & Tracking

  • Once your order has shipped, you will receive a confirmation email that includes your UPS tracking number.

  • Tracking details will be active within 24 hours of shipment.

5. Damages and Lost Packages

  • We are not responsible for packages lost or damaged during shipping. If your order arrives damaged, please file a claim directly with UPS.

  • To assist with claims, please keep all packaging materials and take photos of the damaged items.

6. Incorrect Address Policy

If a package is returned due to an incorrect or incomplete shipping address provided by the customer, the customer will be responsible for additional shipping charges to resend the order.

7. International Shipping

At this time, we primarily ship within the United States. For international orders, please contact us before placing your order so we can confirm availability and shipping rates.

8. Contact Us

If you have any questions about this Shipping Policy, please contact us:

Email: orderbayareadtf@gmail.com

Pickup Address: 43044 Christy St ，Fremont，CA94538